Returns
Due to the nature of dietary supplements, we can only accept returns of unopened and unused products within 30 days of delivery. Items must be sealed, in their original packaging, and in resalable condition.
Non-Returnable Items
Opened or used supplements
Products not purchased directly from our official store
Sale or clearance items
Refunds
Once we receive and inspect your return, we’ll notify you of approval or rejection. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they arrive defective or damaged. If you need an exchange, please contact us with photos of the issue.
Return Shipping
Customers are responsible for the cost of return shipping unless the item is faulty or incorrect.
Contact Us
To request a return or exchange, email us at tom@torvik.store with your order number.
